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Surface 604 Rook Step-Through Electric Cruiser Bike

  • $1,89900


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We're so sure that you will love your electric bike here from Zappy Wheels, we offer our 100% satisfaction guarantee. If you have a problem with your order, send us an email over to info@zappywheels.com and we'll do our GUARANTEED BEST to make things right for you.

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Estimated Arrival: Between Oct 21 and Oct 26.

Shipping: 100% FREE to anywhere in the US. Learn More.

Surface 604 Rook Electric Cruiser Bicycle W/ Step Through Frame

**Pre-order available: Bike is expected to be ready to ship end of Oct. Pre-order today and get an $80 discount with code PRE-SURFW80. Offer ends 10/31/2017***

1. Comfortable Cruiser with Adjustable Stem

The Rook e-assist bicycles have been designed with comfort in mind. We’ve combined the power of a 500w+ motor with a light, versatile frame to create a bike that is well-equipped for riders looking for some extra momentum to get them around quickly and easily.

The bike features an adjustable stem that can be fine-tuned on the fly for individual riding styles without the need for tools.

2. Built-in Rear Rack

The heavy-duty built-in rear rack easily holds all types of pannier bags with a max load of 100lbs (45kg)

3. Fenders and Chain guard

The Rook is built for the year-round commuter, and comes direct from the factory with front and rear fenders and a chain guard, keeping water, mud and grease off clothes and ensuring riders arrive fresh and mess-free.

4. Suspension Fork

All roads are not created equal, and the Rook includes an SR Suntour XCT Suspension fork, absorbing even the bumpiest conditions for a smooth, easy ride.

5. Torque Sensor and Throttle on Demand

With a torque sensor and throttle on demand, the Rook is great for those travelling longer distances, on a variety of grades, and needing a little extra stamina to make it to work while still be able to enjoy the ride.

6. Discrete Battery Placement with Power Bank

Unlike other electric assist bikes with bulky batteries taking up space on rear racks, the battery for the Rook placed discreetly in the down tube, also assisting with better weight distribution. As an added bonus, the battery also features a USB plug for charging mobile devices on the go.

7. LED Front and Rear Lights

The powerful front and rear LED lights that feed off the main battery mean never having to worry about charging or replacing batteries at the end of a long day.

 

Specifications

Drive System- Bafang rear-mounted gearless direct drive hub

Motor- 500w+ (peaks at 750w)

Battery- 48V 10.4Ah / 500Wh Samsung Lithium Ion

Charge Time- 5 hours for a full charge from empty

Battery Life- Up to 45mi (70km) depending on mode

Weight Including Battery- 55lbs (25kg)

Battery Weight- 9lbs (4kg)

Frame Type- Step-Through

Frame Material- 6061 aluminum alloy

Frame Colors- White, grey

Fork- SR Suntour XCT

Headset / Stem- Adjustable stem

Pedals- Welgo alloy platform

Display Type- Fixed, backlit LCD display

Drive Mode- Torque sensing pedal assist with a throttle

Top Speed- 20mph (32km/h)

Brakes- Tektro Auriga hydraulic disk breaks

Handlebar- 620mm, 15% backsweep, 20mm rise

Grips- Ergonomic rubber with lockers

Saddle- Velo, ergonomic

Seatpost- Aluminum alloy post

Tires- 26" x 2.1″ Kenda Kranium

Features- Rear rack, fenders (front and rear), LED lights (front and rear), chain guard, adjustable stem

Sizes Available

Small-Medium: 17.5″
Medium-Large: 19″

 

 

Frame Size

                                                                      S/M                   M/L

TTH.     Top Tube Length                           57.4 cm             62 cm

HTA.     Head Tube Angle (degrees)             70                     70

HTL.     Head Tube Length                         18.5 cm            18.5 cm

STA.     Seat Tube Angle (degrees)              74                     73

STL.     Seat Tube Length                          43.2 cm            48.3 cm

CSL.     Chainstay Length                          43.1 cm           43.1 cm

WB.      Wheel Base                                 108.9 cm          112.1 cm

Recommended Height:                           Below 5'8"      5'8" and Above 



United States

Shipping is 100% FREE to anywhere in the lower 48 states of the United States. It's that simple.  

Canada

Shipping rates to Canada are more expensive, so we must charge a light shipping cost. There is a flat shipping rate of $80 to anywhere in Canada.

Order Confirmation:

You will receive an order confirmation e-mail as soon as you place your order. This means that we have received your order in our system and accepted your method of payment.  Your order will be processed immediately and be prepared for shipment as fast as possible. This can still take up to 5 days. Stock is updated weekly, so if by unlucky chance the last bike was sold before your order, we will reach out to you. You can then choose to cancel your order or wait for the bike to be back in stock and we will offer a good discount in return.

Order Shipment:

When your bike has shipped, we will send you an email with the order details and tracking information. You can check on the shipping status of your bike when inserting the tracking number into the UPS, FedEx or USPS website (shipping carrier may vary). Shipping can take anywhere between 3-10 days, all depending on your shipping address.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@zappywheels.com and we will have a replacement bike or parts be delivered to you for free.

Cancellations & Refunds:

There will be no fee if you decide to cancel before the order has been processed and before the bike has been prepared for shipment. If you want to cancel your order after packing but before shipping has begun, you will likely be charged a small fee at the discretion of the manufacturer.  If you choose to cancel after your bike has already shipped, you (the buyer) will be responsible for the return shipping charges.

              

We take a lot of pride in offering our customers the absolute best prices for electric bikes online.  We list all of our e-bikes at the manufacturer's minimum, so there is nobody that should be offering lower prices. If, somehow, you find another online store that offers a lower price than us within two months of your purchase date, please let us know and we will refund you the difference in price. That way, if you order from us, you know will be getting the best price on your electric bike. We want you to feel confident shopping at Zappy Wheels knowing you are not missing out on a better deal. If you find that our website has a lower price for the same item you have ordered within two months of your purchase date, we will refund the difference as well.

To redeem your partial refund, please send an email to info@zappywheels.com and state your name and the bike you bought and we will send the appropriate refund.

Our 100% Price Guarantee has some limitations:

  • Promotions such as coupons and buy one, get one free offers are not eligible.
  • The competitor must be an authorized retailer of the bike in question.
  • You must have bought your bike through an online store, not a retail location.

Returns

Please be aware of the return policy of your bike before purchasing.

The return process is the same for all bikes, but the return policy of the bike depends on the manufacturer and the policy that they hold (see below). We can only apply the same return policy as the one the manufacturer carries out. That policy can last 7 days and in some cases up to 30 days depending on the manufacturer of the bike. Some brands do not accept returns unless there is a major defect with the bike. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange in any instance. 
To be eligible for a return or exchange, your bike must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns process

To initiate a return or exchange, please send an email to info@zappywheels.com and give your name, the bike brand and model and your reason for the return or exchange. If your circumstances fall within the brand's return policy (see below), then you will receive a refund/exchange as soon as possible.

Depending on the circumstance, a restocking fee of up to 25% may be applied.

Cancellations (if applicable)

You do have the option to cancel your order, for whatever reason, before the bike has shipped, but be aware that you will be charged a restocking fee of up to 10%.

 

Surface 604 Return Policy

 

We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 30-day no questions asked money back guarantee on all Surface 604 models.

 


.

Surface 604 Product Warranty

  Surface 604 Electric bikes have a 3-year frame warranty plus a one-year, or 800km (whichever comes first) part replacement warranty on all bikes including batteries, chargers, electrical and engine. If a part is defective in manufacturing process we will replace it free of charge. If you lose a part, you can let us know through email and we can order the part for you from the manufacturer.


Surface 604 Rook Electric Cruiser Bicycle W/ Step Through Frame

**Pre-order available: Bike is expected to be ready to ship end of Oct. Pre-order today and get an $80 discount with code PRE-SURFW80. Offer ends 10/31/2017***

1. Comfortable Cruiser with Adjustable Stem

The Rook e-assist bicycles have been designed with comfort in mind. We’ve combined the power of a 500w+ motor with a light, versatile frame to create a bike that is well-equipped for riders looking for some extra momentum to get them around quickly and easily.

The bike features an adjustable stem that can be fine-tuned on the fly for individual riding styles without the need for tools.

2. Built-in Rear Rack

The heavy-duty built-in rear rack easily holds all types of pannier bags with a max load of 100lbs (45kg)

3. Fenders and Chain guard

The Rook is built for the year-round commuter, and comes direct from the factory with front and rear fenders and a chain guard, keeping water, mud and grease off clothes and ensuring riders arrive fresh and mess-free.

4. Suspension Fork

All roads are not created equal, and the Rook includes an SR Suntour XCT Suspension fork, absorbing even the bumpiest conditions for a smooth, easy ride.

5. Torque Sensor and Throttle on Demand

With a torque sensor and throttle on demand, the Rook is great for those travelling longer distances, on a variety of grades, and needing a little extra stamina to make it to work while still be able to enjoy the ride.

6. Discrete Battery Placement with Power Bank

Unlike other electric assist bikes with bulky batteries taking up space on rear racks, the battery for the Rook placed discreetly in the down tube, also assisting with better weight distribution. As an added bonus, the battery also features a USB plug for charging mobile devices on the go.

7. LED Front and Rear Lights

The powerful front and rear LED lights that feed off the main battery mean never having to worry about charging or replacing batteries at the end of a long day.

 

Specifications

Drive System- Bafang rear-mounted gearless direct drive hub

Motor- 500w+ (peaks at 750w)

Battery- 48V 10.4Ah / 500Wh Samsung Lithium Ion

Charge Time- 5 hours for a full charge from empty

Battery Life- Up to 45mi (70km) depending on mode

Weight Including Battery- 55lbs (25kg)

Battery Weight- 9lbs (4kg)

Frame Type- Step-Through

Frame Material- 6061 aluminum alloy

Frame Colors- White, grey

Fork- SR Suntour XCT

Headset / Stem- Adjustable stem

Pedals- Welgo alloy platform

Display Type- Fixed, backlit LCD display

Drive Mode- Torque sensing pedal assist with a throttle

Top Speed- 20mph (32km/h)

Brakes- Tektro Auriga hydraulic disk breaks

Handlebar- 620mm, 15% backsweep, 20mm rise

Grips- Ergonomic rubber with lockers

Saddle- Velo, ergonomic

Seatpost- Aluminum alloy post

Tires- 26" x 2.1″ Kenda Kranium

Features- Rear rack, fenders (front and rear), LED lights (front and rear), chain guard, adjustable stem

Sizes Available

Small-Medium: 17.5″
Medium-Large: 19″

 

 

Frame Size

                                                                      S/M                   M/L

TTH.     Top Tube Length                           57.4 cm             62 cm

HTA.     Head Tube Angle (degrees)             70                     70

HTL.     Head Tube Length                         18.5 cm            18.5 cm

STA.     Seat Tube Angle (degrees)              74                     73

STL.     Seat Tube Length                          43.2 cm            48.3 cm

CSL.     Chainstay Length                          43.1 cm           43.1 cm

WB.      Wheel Base                                 108.9 cm          112.1 cm

Recommended Height:                           Below 5'8"      5'8" and Above 

United States

Shipping is 100% FREE to anywhere in the lower 48 states of the United States. It's that simple.  

Canada

Shipping rates to Canada are more expensive, so we must charge a light shipping cost. There is a flat shipping rate of $80 to anywhere in Canada.

Order Confirmation:

You will receive an order confirmation e-mail as soon as you place your order. This means that we have received your order in our system and accepted your method of payment.  Your order will be processed immediately and be prepared for shipment as fast as possible. This can still take up to 5 days. Stock is updated weekly, so if by unlucky chance the last bike was sold before your order, we will reach out to you. You can then choose to cancel your order or wait for the bike to be back in stock and we will offer a good discount in return.

Order Shipment:

When your bike has shipped, we will send you an email with the order details and tracking information. You can check on the shipping status of your bike when inserting the tracking number into the UPS, FedEx or USPS website (shipping carrier may vary). Shipping can take anywhere between 3-10 days, all depending on your shipping address.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@zappywheels.com and we will have a replacement bike or parts be delivered to you for free.

Cancellations & Refunds:

There will be no fee if you decide to cancel before the order has been processed and before the bike has been prepared for shipment. If you want to cancel your order after packing but before shipping has begun, you will likely be charged a small fee at the discretion of the manufacturer.  If you choose to cancel after your bike has already shipped, you (the buyer) will be responsible for the return shipping charges.

              

We take a lot of pride in offering our customers the absolute best prices for electric bikes online.  We list all of our e-bikes at the manufacturer's minimum, so there is nobody that should be offering lower prices. If, somehow, you find another online store that offers a lower price than us within two months of your purchase date, please let us know and we will refund you the difference in price. That way, if you order from us, you know will be getting the best price on your electric bike. We want you to feel confident shopping at Zappy Wheels knowing you are not missing out on a better deal. If you find that our website has a lower price for the same item you have ordered within two months of your purchase date, we will refund the difference as well.

To redeem your partial refund, please send an email to info@zappywheels.com and state your name and the bike you bought and we will send the appropriate refund.

Our 100% Price Guarantee has some limitations:

  • Promotions such as coupons and buy one, get one free offers are not eligible.
  • The competitor must be an authorized retailer of the bike in question.
  • You must have bought your bike through an online store, not a retail location.

Returns

Please be aware of the return policy of your bike before purchasing.

The return process is the same for all bikes, but the return policy of the bike depends on the manufacturer and the policy that they hold (see below). We can only apply the same return policy as the one the manufacturer carries out. That policy can last 7 days and in some cases up to 30 days depending on the manufacturer of the bike. Some brands do not accept returns unless there is a major defect with the bike. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange in any instance. 
To be eligible for a return or exchange, your bike must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns process

To initiate a return or exchange, please send an email to info@zappywheels.com and give your name, the bike brand and model and your reason for the return or exchange. If your circumstances fall within the brand's return policy (see below), then you will receive a refund/exchange as soon as possible.

Depending on the circumstance, a restocking fee of up to 25% may be applied.

Cancellations (if applicable)

You do have the option to cancel your order, for whatever reason, before the bike has shipped, but be aware that you will be charged a restocking fee of up to 10%.

 

Surface 604 Return Policy

 

We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 30-day no questions asked money back guarantee on all Surface 604 models.

 

.

Surface 604 Product Warranty

  Surface 604 Electric bikes have a 3-year frame warranty plus a one-year, or 800km (whichever comes first) part replacement warranty on all bikes including batteries, chargers, electrical and engine. If a part is defective in manufacturing process we will replace it free of charge. If you lose a part, you can let us know through email and we can order the part for you from the manufacturer.

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