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Surface 604 Oryx Carbon Electric Bike

  • $3,99900


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We're so sure that you will love your electric bike here from Zappy Wheels, we offer our 100% satisfaction guarantee. If you have a problem with your order, send us an email over to info@zappywheels.com and we'll do our GUARANTEED BEST to make things right for you.

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Estimated Arrival: Between Oct 21 and Oct 26.

Shipping: 100% FREE to anywhere in the US. Learn More.

Surface 604 Oryx Carbon Electric Bike

**Pre-order available: Bike is expected to be ready to ship end of Oct. Pre-order today and get an $80 discount with code PRE-SURFW80. Offer ends 10/31/2017**

Lightweight, graceful and sleek – The Oryx by Surface 604 puts you at the helm of a truly beautiful machine.The design itself is streamlined and elegant; there is no ugly angle on this bike. Featuring one of the most lightweight carbon frames available (just 35 lbs) the Oryx sets new standards in lightweight construction, stability and strength when compared its aluminium counterparts. Surface 604 also added a mid-drive motor and, integrated the battery into the frame that allows you to make efficient use of your own power. It is the most well-balanced electric bicycle that boasts the performance of a road bike, while using a flat bar design for comfortable commuting.


Specifications

Drive System- Bofeili mid drive

Motor- 350w+ (peaks at 500w)

Battery- 36V 8.8Ah / 316Wh Samsung Lithium Ion

Charge Time- 5 hours for a full charge from empty

Battery Life- Up to 37mi (60km) depending on mode

Weight Including Battery- 35lbs (16kg)

Frame Material- Carbon fiber

Fork- Carbon fiber, rigid

Headset / Stem- 110mm, 10″ rise

Pedals- Aluminum alloy platform

Rims- 27.5″, alloy

Display Type- Fixed, backlit LCD display

Drive Mode- Torque sensing pedal assist

Top Speed- 20mph (32km/h)

Brakes- Tektro Auriga Hydraulic disk breaks, 160mm

Handlebar- 680mm, 15% sweep

Grips- Ergonomic rubber

Chain/Belt- KMC

Saddle- Velo, ergonomic

Seatpost- Aluminum alloy post

Seatpost Length- 300mm

Seatpost Diameter- 31.6mm

Tires- Kenda Kwick Seven.5 27.5″ x 1.75″

 

Frame Size                                                  

TTH.     Top Tube Length                            60.5 cm            

HTA.     Head Tube Angle (degrees)              71                  

HTL.     Head Tube Length                          18.5 cm           

STA.     Seat Tube Angle (degrees)               73                   

STL.     Seat Tube Length                           45.7 cm         

CSL.     Chainstay Length                          44.2 cm          

WB.      Wheel Base                                   110 cm      

 



United States

Shipping is 100% FREE to anywhere in the lower 48 states of the United States. It's that simple.  

Canada

Shipping rates to Canada are more expensive, so we must charge a light shipping cost. There is a flat shipping rate of $80 to anywhere in Canada.

Order Confirmation:

You will receive an order confirmation e-mail as soon as you place your order. This means that we have received your order in our system and accepted your method of payment.  Your order will be processed immediately and be prepared for shipment as fast as possible. This can still take up to 5 days. Stock is updated weekly, so if by unlucky chance the last bike was sold before your order, we will reach out to you. You can then choose to cancel your order or wait for the bike to be back in stock and we will offer a good discount in return.

Order Shipment:

When your bike has shipped, we will send you an email with the order details and tracking information. You can check on the shipping status of your bike when inserting the tracking number into the UPS, FedEx or USPS website (shipping carrier may vary). Shipping can take anywhere between 3-10 days, all depending on your shipping address.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@zappywheels.com and we will have a replacement bike or parts be delivered to you for free.

Cancellations & Refunds:

There will be no fee if you decide to cancel before the order has been processed and before the bike has been prepared for shipment. If you want to cancel your order after packing but before shipping has begun, you will likely be charged a small fee at the discretion of the manufacturer.  If you choose to cancel after your bike has already shipped, you (the buyer) will be responsible for the return shipping charges.

              

We take a lot of pride in offering our customers the absolute best prices for electric bikes online.  We list all of our e-bikes at the manufacturer's minimum, so there is nobody that should be offering lower prices. If, somehow, you find another online store that offers a lower price than us within two months of your purchase date, please let us know and we will refund you the difference in price. That way, if you order from us, you know will be getting the best price on your electric bike. We want you to feel confident shopping at Zappy Wheels knowing you are not missing out on a better deal. If you find that our website has a lower price for the same item you have ordered within two months of your purchase date, we will refund the difference as well.

To redeem your partial refund, please send an email to info@zappywheels.com and state your name and the bike you bought and we will send the appropriate refund.

Our 100% Price Guarantee has some limitations:

  • Promotions such as coupons and buy one, get one free offers are not eligible.
  • The competitor must be an authorized retailer of the bike in question.
  • You must have bought your bike through an online store, not a retail location.

Returns

Please be aware of the return policy of your bike before purchasing.

The return process is the same for all bikes, but the return policy of the bike depends on the manufacturer and the policy that they hold (see below). We can only apply the same return policy as the one the manufacturer carries out. That policy can last 7 days and in some cases up to 30 days depending on the manufacturer of the bike. Some brands do not accept returns unless there is a major defect with the bike. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange in any instance. 
To be eligible for a return or exchange, your bike must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns process

To initiate a return or exchange, please send an email to info@zappywheels.com and give your name, the bike brand and model and your reason for the return or exchange. If your circumstances fall within the brand's return policy (see below), then you will receive a refund/exchange as soon as possible.

Depending on the circumstance, a restocking fee of up to 25% may be applied.

Cancellations (if applicable)

You do have the option to cancel your order, for whatever reason, before the bike has shipped, but be aware that you will be charged a restocking fee of up to 10%.

 

Surface 604 Return Policy

 

We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 30-day no questions asked money back guarantee on all Surface 604 models.

 


.

Surface 604 Product Warranty

  Surface 604 Electric bikes have a 3-year frame warranty plus a one-year, or 800km (whichever comes first) part replacement warranty on all bikes including batteries, chargers, electrical and engine. If a part is defective in manufacturing process we will replace it free of charge. If you lose a part, you can let us know through email and we can order the part for you from the manufacturer.


Surface 604 Oryx Carbon Electric Bike

**Pre-order available: Bike is expected to be ready to ship end of Oct. Pre-order today and get an $80 discount with code PRE-SURFW80. Offer ends 10/31/2017**

Lightweight, graceful and sleek – The Oryx by Surface 604 puts you at the helm of a truly beautiful machine.The design itself is streamlined and elegant; there is no ugly angle on this bike. Featuring one of the most lightweight carbon frames available (just 35 lbs) the Oryx sets new standards in lightweight construction, stability and strength when compared its aluminium counterparts. Surface 604 also added a mid-drive motor and, integrated the battery into the frame that allows you to make efficient use of your own power. It is the most well-balanced electric bicycle that boasts the performance of a road bike, while using a flat bar design for comfortable commuting.


Specifications

Drive System- Bofeili mid drive

Motor- 350w+ (peaks at 500w)

Battery- 36V 8.8Ah / 316Wh Samsung Lithium Ion

Charge Time- 5 hours for a full charge from empty

Battery Life- Up to 37mi (60km) depending on mode

Weight Including Battery- 35lbs (16kg)

Frame Material- Carbon fiber

Fork- Carbon fiber, rigid

Headset / Stem- 110mm, 10″ rise

Pedals- Aluminum alloy platform

Rims- 27.5″, alloy

Display Type- Fixed, backlit LCD display

Drive Mode- Torque sensing pedal assist

Top Speed- 20mph (32km/h)

Brakes- Tektro Auriga Hydraulic disk breaks, 160mm

Handlebar- 680mm, 15% sweep

Grips- Ergonomic rubber

Chain/Belt- KMC

Saddle- Velo, ergonomic

Seatpost- Aluminum alloy post

Seatpost Length- 300mm

Seatpost Diameter- 31.6mm

Tires- Kenda Kwick Seven.5 27.5″ x 1.75″

 

Frame Size                                                  

TTH.     Top Tube Length                            60.5 cm            

HTA.     Head Tube Angle (degrees)              71                  

HTL.     Head Tube Length                          18.5 cm           

STA.     Seat Tube Angle (degrees)               73                   

STL.     Seat Tube Length                           45.7 cm         

CSL.     Chainstay Length                          44.2 cm          

WB.      Wheel Base                                   110 cm      

 

United States

Shipping is 100% FREE to anywhere in the lower 48 states of the United States. It's that simple.  

Canada

Shipping rates to Canada are more expensive, so we must charge a light shipping cost. There is a flat shipping rate of $80 to anywhere in Canada.

Order Confirmation:

You will receive an order confirmation e-mail as soon as you place your order. This means that we have received your order in our system and accepted your method of payment.  Your order will be processed immediately and be prepared for shipment as fast as possible. This can still take up to 5 days. Stock is updated weekly, so if by unlucky chance the last bike was sold before your order, we will reach out to you. You can then choose to cancel your order or wait for the bike to be back in stock and we will offer a good discount in return.

Order Shipment:

When your bike has shipped, we will send you an email with the order details and tracking information. You can check on the shipping status of your bike when inserting the tracking number into the UPS, FedEx or USPS website (shipping carrier may vary). Shipping can take anywhere between 3-10 days, all depending on your shipping address.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@zappywheels.com and we will have a replacement bike or parts be delivered to you for free.

Cancellations & Refunds:

There will be no fee if you decide to cancel before the order has been processed and before the bike has been prepared for shipment. If you want to cancel your order after packing but before shipping has begun, you will likely be charged a small fee at the discretion of the manufacturer.  If you choose to cancel after your bike has already shipped, you (the buyer) will be responsible for the return shipping charges.

              

We take a lot of pride in offering our customers the absolute best prices for electric bikes online.  We list all of our e-bikes at the manufacturer's minimum, so there is nobody that should be offering lower prices. If, somehow, you find another online store that offers a lower price than us within two months of your purchase date, please let us know and we will refund you the difference in price. That way, if you order from us, you know will be getting the best price on your electric bike. We want you to feel confident shopping at Zappy Wheels knowing you are not missing out on a better deal. If you find that our website has a lower price for the same item you have ordered within two months of your purchase date, we will refund the difference as well.

To redeem your partial refund, please send an email to info@zappywheels.com and state your name and the bike you bought and we will send the appropriate refund.

Our 100% Price Guarantee has some limitations:

  • Promotions such as coupons and buy one, get one free offers are not eligible.
  • The competitor must be an authorized retailer of the bike in question.
  • You must have bought your bike through an online store, not a retail location.

Returns

Please be aware of the return policy of your bike before purchasing.

The return process is the same for all bikes, but the return policy of the bike depends on the manufacturer and the policy that they hold (see below). We can only apply the same return policy as the one the manufacturer carries out. That policy can last 7 days and in some cases up to 30 days depending on the manufacturer of the bike. Some brands do not accept returns unless there is a major defect with the bike. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange in any instance. 
To be eligible for a return or exchange, your bike must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns process

To initiate a return or exchange, please send an email to info@zappywheels.com and give your name, the bike brand and model and your reason for the return or exchange. If your circumstances fall within the brand's return policy (see below), then you will receive a refund/exchange as soon as possible.

Depending on the circumstance, a restocking fee of up to 25% may be applied.

Cancellations (if applicable)

You do have the option to cancel your order, for whatever reason, before the bike has shipped, but be aware that you will be charged a restocking fee of up to 10%.

 

Surface 604 Return Policy

 

We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 30-day no questions asked money back guarantee on all Surface 604 models.

 

.

Surface 604 Product Warranty

  Surface 604 Electric bikes have a 3-year frame warranty plus a one-year, or 800km (whichever comes first) part replacement warranty on all bikes including batteries, chargers, electrical and engine. If a part is defective in manufacturing process we will replace it free of charge. If you lose a part, you can let us know through email and we can order the part for you from the manufacturer.


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